Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted.
To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
SUPER STRAIN ACIDOPHILUS 90 CODE
*Discount code cannot be combined currently we are running an auto discount code: BUY 3 GET 5% OFF. We will notify you if your order is affected. Such packages may require us to issue you a special quotation for shipping charges.Ĭold winter and hot summer months may restrict the ability to ship products. Oversized packages are considered larger than 21 inches x 21 inches x 21 inches or heavier than 25 pounds. remote or international locations may incur additional shipping charges). Shipping costs may also be determined based on the weight and dimensions of your order as well as the method and location of delivery (i.e.
maintains the prerogative to apply shipping charges to individual items that are deemed to have an excessively high weight/price ratio.products to be identified as such on their product page. Special delivery instructions can be provided on the check-out page. “Out of Stocks” may be a result of demand, discontinuance, or being back-ordered from our suppliers. If you are still having problems tracking your order, please get in touch with our support team via our Contact page.Īll orders are subject to product availability. Visit Canada Post online and enter your tracking number for the status of your package. The easiest and fastest way to locate your package is to use the tracking number sent to you after your purchase. If you are unable to receive your package when its delivered, contact Canada Post for further instructions. You'll receive a confirmation email or text when your items have been shipped.ĭo I need to sign for my package upon delivery?
Orders require 1-2 business days of processing time to be picked, packed and prepared for shipping. In fact, some of our USA friends have contacted us directly and wanted us to know that their whole purchase process and (most importantly) product experience has been nothing short of perfect. To date, our customers in the USA have had no delivery issues. Your order will be tracked from purchase to delivery and you will be notified as to your delivery time. They work closely with elite USA shipping providers. Standard shipping rates apply based on destination.Ĭanada Post is our government-run (Canadian) shipping service. If your delivery is late, please refer to the tracking number that was issued when you placed your order. We are in communication with Canada Post ongoing to ensure we provide the best service possible for our customers. However, sporadic parcels have arrived later than anticipated, which is a similar experience most online retailers are dealing with at present. Most of the parcels we send by Canada Post arrive on time. Note: As Canadians continue to ramp up their online shopping, Canada Post is responding to unprecedented parcel volumes while maintaining important physical distancing measures in all facilities.
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